FREQUENTLY ASKED QUESTIONS

How long will it take for my delivery?
We strive to ensure your delivery arrives on time. Your delivery is based on our delivery schedule and where you are located.

Do I get a discount if I buy in Large quantities?
Yes. We offer competitive pricing the more you buy the more you save!

Do you offer Samples?
Yes. You may contact your sales representative or call Merola and one will be assigned to you. Your sales rep will help you with all your sample needs.

Will I always have the same sales representative?
Yes. Each sales representative handles their own territory. Each sales rep focuses on building a relationship with their customers so you as a customer can feel comfortable with your purchases and any questions or concerns you may have.

How do you handle damaged products?
Customer satisfaction is number 1 in our book. If when you receive your delivery the products are damaged, a claim needs to be made prior to acceptance of shipment. Please inspect all packages thoroughly before signing for material. We will assist you in getting the right material as soon as possible.